information宿泊約款

Scope of Application

Article1

Contracts for accommodation and related agreements to be entered into between this Hotel and the Guest to be accommodated shall be subject to these Terms and Conditions. Any particulars not provided herein shall be governed by laws and regulations ("laws and regulations," or those based on laws and regulations. The same shall apply hereinafter )and/or generally accepted practices.

2. In the case when the Hotel has entered into a special contract with the Guest inso far as such special contract does not violate laws and regulations and generally accepted practices the special contract shall take precedence over the provisions of these Terms and Conditions, notwithstanding the preceding Paragraph.

Application for Accommodation Contracts

Article2

A Guest who intends to make an application of an Accommodation Contract with the Ryokan/Hotel Shall notify the Ryokan/Hotel of the following particulars:

• (1)Name of the Guest(s):
• (2)Date of accommodation and estimated time of arrival:
• (3)Accommodation Charges ((based in principle on the Basic Accommodation Charges listed in the Attached Table No. 1).
• (4)Other particulars deemed necessaly by the Ryokan/Hotel.

2. In the case when, the Guest requests, during his stay, extention of the accommodation beyond the date in Subparagraph (2)of the preceding Paragraph, it shall be regarded as an application for a new Accommodation Contract at the time such request is made.

Conclusion of Accommodation Contracts, etc.

Article3

A Contract for Accommodation shall be deemed to have been concluded when the Ryokan/Hotel has duly accepted the application asstipulated in the preceding Article. However, the same shall not apply when it has been proved that the Ryokan/Hotel has not accepted the application.

2. When a Contract for Accommodation has been concluded in accordance with the provisions of the preceding Paragraph, the Guest is requested to pay an accommodation deposit .xed by the Ryokan/Hotel within the limits of Basic Accommodation Charges covering the Guest’ s entire period of stay(2 days when the period of stay exceeds 3 days) by the date speci.ed by the Ryokan/Hotel.

3. The deposit shall be .rst used for the Total Accommodation Charges to be paid by the Guest, then secondly for the cancellation charges under Article 6 and thirdly for the reparations under Article 18 if applicable, and the remainder, if any, shall be refunded at the time of the payment of the Accommodation Charges as stated in Article 12.

4. When the Guest has failed to pay the deposit by the date as stipulated in Paragraph 2 the Ryokan/Hotel shall treat the Accommodation Contract as invalid. However, the same shall apply only in the case when the Guest is thus informed by the Ryokan/Hotel when the period of payment of the deposit is speci.ed.

Special Contracts Requiring No Accommodation Deposit

Article4

Notwith standing the provisions of Paragraph 2 of the preceding Article, the Ryokan/Hotel may enter into a special contract requiring no accommodation deposit after the Contract has been concluded as stipulated in the same Paragraph.

2. In the case when the Ryokan/Hotel has not requested the payment of the deposit as stipulated in Paragraph 2 of the preceding Article and / or has not speci.ed the date of the payment of the deposit at the time the application foe an Accommodation Contract has been accepted, it shall be costrued as that the Ryokan/Hotel has accepted a special contract prescribed in the preceding Paragraph.

Request for cooperation in infection control measures at f acilities

Article4-2

The Ryokan/Hotel may request cooperation from the person who intends to stay at the hotel in accordance with the provisions of Article 4-2, Paragraph 1 of the Hotel Business Act (Act No. 138 of 1948).

Refusai of Accommodation Contracts

Article5

The Ryokan/Hotel may not accept the conclusion of an Accommodation Contract under any of the following circumstances. However, this paragraph does not mean that the Ryokan/Hotel may refuse accommodation in cases other than those listed in Article 5 of the Ho tel Business Act.

• (1) When the application for accommodation does not conform with the provisions of these Terms and Conditions:
• (2) When the Ryokan/Hotel is fully booked and no rooms is available:
• (3) When the Guest seeking accommodation is deemed liable to conduct himself in a manner that will contravene the laws or act against the public order or good morals in regard to his accommodation:
• (4) When the person who intends to st ay at this hotel is deemed to fall under any of the following items (a) through (c).　(a) Organized Crime Groups as de.ned in Article 2, Item 2 of the Act on Prevention of Unjust Acts by Organized Crime Groups (Act No. 77 of 1991) (hereinafter referred to as "Organized Crime Groups"), 　members of organized crime groups as de.ned in Article 2, Item 6 of the same article (hereinafter referred to as " Members of Organized Crime Groups "), associate members of organized crime groups 　or persons related to organi zed crime groups, or other antisocial groups.　(b) When the person is a organized crime group or a corporation or other organization whose business activities are controlled by a organized crime group or a member of an organized crime group.　(c) A person who is a juridical person and one of its o.cers falls under the category of a n organized crime group member.
• (5) When the person is behaving in such a manner as to be an annoyance to other guests.
• (6) When a person who intends to stay at this hotel is a pati ent, etc. of a speci.ed infectious disease as de.ned in Article 4-2, paragraph 1, item 2 of the Hotel Business Act (hereinafter referred to as "patient, etc. of speci.ed infectious disease").
• (7) When a violent act of demand is committed or a burden exceeding a reasonable range is demanded with regard to accommodation (Excluding cases where the person seeking accommodation requests the removal of social barriers pursuant to the provisions of Article 7, Paragraph 2 or Article 8, Paragraph 2 of the Act (Act No. 65 of 2013. Hereinafter referred to as the "Act on Elimination of Discrimination against Persons with Disabilities" ) on Promotion of Elimination of Discrimination on the Basis of Disability.).
• (8) When the person who intends to stay in the Hotel has repeatedly made a request to the Hotel as speci.ed in Article 5-6 of the Enforcement Regulations of the Hotel Business Act as a request whose burden is excessive in its implementation and which may s eriously impede the provision of accommodation-related services to other guests.
• (9) When the Ryokan/Hotel is unable to provide accommodation due to natural calamities, malfunction of facilities and/or other unavoidable causes.
• (10) When the provisions of Article (No. 6) of YAMANASHI Prefectural Ordinance are applicable.

Explanation of refusal to conclude a contract of accommodation

Article5-2

The person who intends to stay may request the Hotel to explain the reasons for its refusal to enter into a contract of accommodation in accordance with the preceding article.

Right to Cancel Accommodation Contracts by the Guest

Article6

The Guest is entitled to cancel the Accommodation Contract by so notifying the Ryokan/Hotel.

2. If the Guest has cancelled the Accommodation Contract in whole or in part due to causes for which the Guest is liable (except in the case when the Hotel has requested payment of the deposit during the speci.ed period as prescribed in Paragraph 2 of Article 3 and the Guest has cancelled before payment), the Guest shall pay cancellation charges as listed in the Attached Table No. 2. However, in the case when a special contract as pr escribed in Paragraph 1 of Article 4 has been concluded, the same shall apply only when the Guest is informed of the obligation of payment of cancellation charges in case of cancellation by the Guest.

3. If the Guest does not appear by pm. of the accommodation date (without advance notice hours after the expected time of arrival if the Hotel is noti.ed), the Ryokan/Hotel may reg ard the Accommodation Contract as being cancelled by the Guest.

Right to Cancel Accommodation Contracts by the Ryokan/Hotel

Article7

The Ryokan/Hotel may cancel the Accommodation Contract under any of the following cases. However, this paragraph does not me an that this Ryokan/Hotel may refuse accommodation in cases other than those listed in Article 5 of the Hotel Business Act.

• (1) When the Guest is deemed liable to conduct and / or have conducted himself in a manner that will contravene the laws or act against the public order or good morals in regard to his accommodation.
• (2) When it is recognized that the Guest falls under any of the following items (a) through (c).　 (a) When the Guest is a crime group, a member of a crime group, a quasi-constituent of a crime group, or a person related to a crime group, or any other antisocial group.　 (b) When the Guest is a juridical person or other organization whose business activities are controlled by a crime group or a member of a crime group.　 (c) when the Guest seeking accommodation is a corporation which any of directors are proven to be a member of an organized crime group.
• (3) When the Guest is behaving in such a manner as to be an annoyance to other guests.
• (4) When the Guest is a patient, etc. of speci.ed infectious disease.
• (5) When the Guest who intends to stay at the accommodation commits a violent demand act or asks for a burden exceeding a reasonable range with regard to the accommodation(except when the guest requests the removal of social barriers as provided in Article 7, paragraph 2 or Article 8, paragraph 2 of the Act on Elimination of Discrimination against Persons with Disabilities).
• (6) When the Guest repeatedly makes a request to this hotel that is so burdensome in its implementation that it may seriously impede the provision of accommodation-related services to other guests, as speci.ed in the Article 5 -6 of the Enforcement Regulations of the Hotel Business Act.
• (7) When the Ryokan/Hotel is unable to provide accommodation due to natural calamities and/ or other causes of force majeure:
• (8) When the provisions of Article (No. 6 ) of YAMANASHI prefectural Ordinance are applicable:
• (9) When the Guest does not observe prohibited actions such as smoking in bed, mischief to the .re.ghting facilities and other prohibitions of the Use Regulations stipulated by the Ryokan/Hotel (restricted to particulars deemed necessary in order to avoid the causing of .res).

2. In the case when the Ryokan/Hotel has cancelled the Accommodation Contract in accordance with the preceding Paragraph, the Ryokan/Hotel shall not be entitled to charge the Guest for any of the services in the future during the contractual period which he has not received.

Explanation of Cancellation of Accommodation Contract

Article7-2

In the event that the Hotel cancels the accommodation contract in accordance with the preceding article, the Guest may request an explanation of the reasons for such cancellation.

Registration

Article8

The Guest shall register the following particulars at the front desk of the Ryokan/Hotel on the day of accommodation:

• (1) Name, address, and contact information of the Guest(s).
• (2) Nationality and passport number for foreigners who do not have a domicile in Japan .
• (3) Other particulars deemed necessary by the Ryokan/Hotel.

2. In the case when the Guest intends to pay his Accommodation Charges prescribed in Article 12 by any means other than Japanese currency, such as traveler’ s cheques, coupons or credit cards, these credentials shall be shown in advance to the time of the registration prescribed in the preceding Paragraph.

Accommodation

Occupancy Hours of Guest Rooms

Article9

The Guest is entitled to occupy the contracted guest room of the Ryokan/Hotel from 2p.m. to 11a.m. the next morning. However, in the case when the Guest is accommodation continuously, the Guest may occupy it all day long, except for the days of arrival and departure.

2. The Ryokan/Hotel may, notwithstanding the provisions prescribed in the preceding Paragraph, permit the Guest to occupy the room beyond the time prescribed in the same Paragraph. In this case, extra charges shall be paid as follows:

• (1) Up to 3 hours: 30% of the equivalent in the sun to the room charge
• (2) Up to 6 hours: 60% of the equivalent in the sun to the room charge
• (3) More than 6 hours: 100% of the equivalent in the sun to the room charge

3. The equivalent in the sum to the room charge prescribed in the preceding Paragraph shall be 70% of the Basic Accommodation Charges.

Observance of Use Regulations

Article10

The Guest shall observe the Use Regulations established by the Ryokan/Hotel, which are posted within the premises of the Ryokan/Hotel.

Business Hours

Article11

The business hours of the main facilities, etc. of the Ryokan/Hotel are as follows, and those of other facilities, etc. shall be as follows.

• (1) Service hours of front desk, cashier’ s desk, etc.
• A. Closing time a.m. 0:00　B. Front service a.m. 7:00 to p.m. 10:00
• (2) Service hours (at facilities) for drinking, etc.
• A. Breakfast a.m. 7:00 to p.m. 9:00　B. Dinner p.m. 6:00 to p.m. 8:30
• (3) Service hours of auxiliary facilities Night Snack Counter SUI-SUI p.m. 9:00 to p.m. 0:00 Lounge a.m. 9:00 to a.m.12:00, p.m. 2:00 to p.m. 5:00 Night Bar Lounge p.m. 9:00 p.m. 11:00 Souvenir Shop a.m. 8:00 to a.m. 12:00, p.m.2:00 to p.m. 6:30

2. The business hours speci.ed in the pre0ceding Paragraph are subject to temporary changes due to unavoidable causes of the Ryokan/Hotel. In such a case, the Guest shall be informed by appropriate means.

Payment of Accommodation charges

Article12

The breakdown of the Accommodation charges, etc. that the Guest shall pay is attached in the attached Table No.1 2 Accommodation Charges, etc. as stated in the preceding at the time of the departure of the Guest or upon request by the Ryokan/Hotel. 3 Accommodation Charges shall be paid even if the Guest voluntarily does not utilize the accommodation facilities which have been provided for him by the Ryokan/Hotel and are at his disposal.

Liabilities of the Ryokan/Hotel

Article13

The Ryokan/ Hotel shall compensate the Guest for the damage if the Ryokan/Hotel has caused such damage to the Guest in the ful.llment or the nonful.llment of the Accommodation Contract and / or related agreements. However the same shall not apply in cases when such damage has been caused due to reasons for which the Ryokan/Hotel is not liable.

2. Even though the Ryokan/Hotel has received the “PASS MARK” (Certi.cate of Excellence of Fire Prevention Standard issued by the .re station). Furthermore, the Ryokan/Hotel is covered by the Ryokan/Hotel Liability Insurance in order to deal with unexpected .re and / or other disasters. 3.Wi-Fi, and other internet connection services o.erd by the hotel are provided for the convenience of guests, and the Ryokan/Hotel does not guarantee their continuity, completeness, accuracy, security, or .tness for a particular purpose. The Ryokan/hotel shall not liable for any damages incurred by guests in connection with the use of or inability to use these services.

Handling When Unable to Provide Contracted Rooms

Article14

The Ryokan/Hotel shall, when unable to provide contracted rooms, arrange accommodation of the same standard elsewhere for the Guest insofar as practicable with the consent of the Guest. 2 When arrangement of other accommodation can not be made notwithstanding the provision of the preceding Paragraph, the Ryokan/Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to the reparations. However, when the Ryokan/Hotel cannot provide accommodation due to the causes for which the Ryokan/Hotel is not liable, the Ryokan/Hotel shall not compensate the Guest.

Handling of Deposited Articles

Article15

The Ryokan/Hotel shall compensate the Guest for the damage when loss, breakage or other damage is caused to the goods, cash or valuables deposited at the front desk by the Guest. Except in the case when this has occurred due to causes of force majeure. However, for cash and valuables, when the Ryokan/Hotel has requested the Guest to report its kind and value but the Guest has failed to do so, the Ryokan/Hotel shall compensate the Guest within the limit of 50,000yen. 2 The Ryokan/Hotel shall compensate the Guest for the damage when loss, breakage or other damage is caused, through intention or negligence on the part of the Ryokan/Hotel to the goods, cash or valuables which are brought into the premises of the Ryokan/Hotel by the Guest but are not deposited at the front desk. However, for articles of which the kind and value have not been reported in advance by the Guest, the Ryokan/Hotel shall compensate the Guest within the limit of 30,000yen.

Custody of Baggage and/or Belongings of the Guest

Article16

When the baggage of the Guest is brought into the Ryokan/Hotel before his arrival, the Ryokan/Hotel shall be liable to keep it only in the case when such a request has been accepted by the Ryokan/Hotel. The baggage shall be handed over to the Guest at the front desk at the time of his check-in. 2 When the baggage or belongings of the Guest is found left after his check-out, and the ownership of article is con.rmed, the Ryokan/Hotel shall inform the owner or the article left and ask for further instructions. When no instruction is given to the Ryokan/Hotel by the owner or when the ownership is not con.rmed. The Ryokan/Hotel shall keep the article for 7 days including the day it is found, and after this period. The Ryokan/Hotel shall turn it over to the nearest police station. 3 The Ryokan/Hotel’ s liability in regard to the custody of the Guest’ s baggage and belongings is the case of the preceding two Paragraphs shall be assumed in accordance with provisions of Paragraph 1 of the preceding Article in the case of Paragraph 1, and with the provisions of paragraph 2 of the same Article in the case of Paragraph 2.

Liability in regard to Parking

Article17

The Ryokan/ Hotel shall not be liable for the custody of the vehicle of the Guest when the Guest utlizes the parking lot within the premises of the Ryokan/Hotel, as it shall be regarded that the Ryokan/Hotel simply o.ers the space for parking, whether the key of the vehicle has been deposited with the Ryokan/Hotel or not. However, the Ryokan/Hotel shall compensate the Guest for the damage caused through intention or negligence on the part of the Ryokan/Hotel in regard to the management of the parking lot.

Liability of the Guest

Article18

The Guest shall compensate the Ryokan/Hotel for the damage caused through intention or negligence on the park of the Guest.

Attached Table No.1 Calculation method for Accommodation Charges (Ref. Paragraph 1 of Article 2 and aragraph 1 of Article 12)

Attached Table No.2 Cancellation Charge for Ryokan(Ref. Paragraph 2 of Article 6)